Operational Readiness for the Human Spirit
We build Spiritual Care teams and Disaster Spiritual Care ready systems. We advance the ethical integration of AI in spiritual care without losing the human core. Equipping dioceses healthcare systems and faith-based organizations remain steady, mission-aligned, and prepared.
“When crisis strikes, survivors deserve the most prepared and ready spiritual care team possible.”
For the grieving, the caregiver, and the leader. Spiritual care now, and systems that work when it matters most.
SerbanCare Consulting and Coaching
Spiritual Care Team & Disaster Readiness Scorecard
A structured, ten-question read on where your spiritual care program actually sits, across two dimensions most organizations rarely measure together. Inspired by the past 25 years of research, spiritual care department maturity is marked by what research pioneer Dr. George Fitchett, DMin, PhD, articulates as the need to demonstrate “presence plus” in how outcomes are measured. Success is demonstrated in how well the field clearly unpacks the “Black Box” of spiritual care outcomes and measures. This scorecard measures department readiness on these criteria.
Chaplaincy
is Clinical.
Grounded in formation, supervision, and interdisciplinary practice, Board Certified Chaplains are trained to stay present in the face of trauma, grief, moral distress, and the full weight of the human story, all while helping patients and families navigate fear, hope, meaning, and loss.
Chaplaincy is not peripheral to care. It is whole-person care.
The question most systems have not yet asked out loud: is your spiritual care department recognized, resourced, and structured as the clinical department it already is?
That question is the work. We help health systems and dioceses move spiritual care from valued but unstructured to clinically integrated, measurable, and operationally ready.
Compassionate systems for a changing world.
Strengthening human connection in moments that matter most.
IN THE NEWS
The Catholic Times features diocesan disaster spiritual care training
In March 2026, nearly 30 priests and deacons from across the Diocese of Columbus gathered for six hours of formation in trauma-informed disaster spiritual care, coordinated response, and clergy readiness.
The Catholic Times described the effort as one of the first diocesan-specific disaster spiritual care trainings of its kind nationally. The article highlighted Tim Serban’s role in helping equip clergy to serve in crisis with steadiness, compassion, and operational clarity.
Discover our services
The field-tested entry point to the SerbanCare approach, built for the chaplain, the responder, and the care team who need something usable in their hands today. Inside you get a full protocol for the first hours after a critical event, a fillable quick-reference tool, and a virtual wallet card you can carry into the field.
These are practical, scalable micro-skills for steadying a team after a critical event, a complicated loss, or an unexpected tragedy. No scoping call required. Buy it, use it, and see how we work.
It also opens the door to more: speaking engagements, team-design sessions, and topic-focused training built around your setting.
A focused 90-day engagement that takes your spiritual care department from where it is today to clinically integrated, measurable, and ready, with a roadmap your leadership can carry straight to the table. Disaster spiritual care readiness is built in as a track, not bolted on.
The arc of the sprint: a current-state assessment and benchmarking, a gap analysis that unpacks the "Black Box" of spiritual care outcomes (Dr. George Fitchett's "presence plus"), a one to three year strategic roadmap with phased priorities, a clinical discipline reclassification brief, and a board-ready executive presentation. Where crisis readiness is in scope, we layer in disaster spiritual care team design and an activation-ready response plan.
Then it keeps going. Most sprints convert into an ongoing executive coaching retainer, so the roadmap is actually implemented and the leader keeps growing. (See Professional Spiritual Care Leader Coaching.)
Three scopes, sized to your system:
Core: department assessment, gap analysis, and a prioritized roadmap.
Plus: adds benchmarking, the clinical discipline reclassification brief, and an executive presentation to system leadership.
Enterprise: multi-site model with implementation support, disaster spiritual care team design, and an ongoing coaching retainer.
Every engagement is scoped individually. Schedule an Executive Briefing for a confidential quote.
Coaching for the people who lead spiritual care: system leaders, executive directors, regional spiritual health officers, directors, managers, and chaplaincy leaders building clinically integrated departments and steady teams. This is where the 90-day sprint continues, so the roadmap gets implemented and the leader keeps growing.
What is inside: a brief leadership self-assessment, workflow and documentation redesign, referral pathways, outcome metrics, and a coaching scorecard that measures real wins and priorities call by call, so your growth stays visible, not vague. Where your team deploys into crisis, we add pre-deployment stress inoculation, steady-state readiness, and post-deployment check-in support.
Multiple ways to engage:
A one-time strategy session (includes a free initial consult).
A monthly retainer, 1 to 3 consults per month, for leaders who want ongoing momentum and accountability.
1 year coaching series: designed for strategic leadership, integrating teams, advancing technology readiness, preparing teams for delivering tele-spiritual care.
Every engagement is scoped individually. Schedule an Executive Briefing for a confidential quote.
Secure your spot
SerbanCare Consulting is the partner that builds credible disaster spiritual care readiness: combining clinical excellence and formation with operational clarity so your people can respond with steadiness, skill, and integrity, fast.
Our vision
A world where every person, caregiving team, community of faith, diocese, health system, humanitarian organization has a trained, organized, and mission-aligned disaster spiritual care capability, so people encounter steadier presence, clearer hope, and faithful support when crisis disrupts life.
Contact Us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!
